Hansen's fiercely funny note won fans on Reddit and elsewhere, as fellow customers stood up to say they, too, had been suffering in (scalded) silence because of the the coffee and pastry stores' flip-top lids. via Pocket http://www.npr.org/blogs/thetwo-way/2013/08/16/212631696/hell-with-the-lid-off-coffee-drinkers-plight-exposed-in-canada
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